Information We Collect

At phoravexiuma, we collect various types of information to provide you with personalized beauty recommendations and services. When you visit our website or use our makeup consultation services, we gather personal information that you voluntarily provide, including your name, email address, phone number, and beauty preferences.

We also collect technical information automatically through your interaction with our platform. This includes your IP address, browser type, device information, pages visited, time spent on our site, and referring websites. Additionally, we use cookies and similar tracking technologies to enhance your browsing experience and remember your preferences for future visits.

• Personal identification information including name, email, and contact details
• Beauty profile data such as skin type, preferred products, and consultation history
• Technical data including device information, browser details, and usage patterns
• Communication records from customer service interactions and feedback
• Payment information when processing transactions for our services

How We Use Your Information

Your personal information serves multiple purposes in delivering our beauty services effectively. We use your data primarily to provide personalized makeup recommendations based on your skin type and preferences. This information helps our beauty consultants understand your unique needs and suggest products that will work best for you.

We also use your information to improve our services continuously. By analyzing usage patterns and feedback, we can enhance our platform, develop new features, and create better user experiences. Your data helps us understand which products are most popular and which services provide the most value to our clients.

Data Sharing and Third Parties

phoravexiuma works with carefully selected third-party partners to deliver our services effectively. We may share your information with trusted service providers who help us operate our platform, process payments, deliver products, or provide customer support. These partners are contractually bound to protect your information and can only use it for the specific services they provide to us.

We may also share aggregated, anonymized data for research and industry analysis purposes. This information cannot be used to identify individual users and helps contribute to broader understanding of beauty trends and consumer preferences in the Australian market.

• Payment processors for secure transaction handling
• Email service providers for communication and newsletters
• Analytics platforms for website performance monitoring
• Customer service platforms for support ticket management
• Beauty product suppliers for order fulfillment when applicable

Your Rights and Choices

As a phoravexiuma user, you have comprehensive rights regarding your personal information. You can access, update, or delete your personal data at any time by contacting our privacy team. We provide tools within your account dashboard to manage most of your preferences and information directly.

You have the right to opt out of marketing communications while still receiving essential service-related messages. You can also request a copy of all personal information we hold about you, and we will provide this in a portable format within 30 days of your request.

If you believe we have processed your information incorrectly or have concerns about our privacy practices, you have the right to file a complaint with the Australian Privacy Commissioner. We encourage you to contact us first so we can address your concerns directly.

Data Security and Protection

Protecting your personal information is a top priority at phoravexiuma. We implement robust security measures including encryption, secure servers, and regular security audits to safeguard your data. All sensitive information is transmitted using SSL encryption technology, and we maintain strict access controls to limit who can view your personal information.

Our team receives regular training on privacy and security best practices, and we conduct regular assessments of our security infrastructure. We also maintain incident response procedures to quickly address any potential security breaches and notify affected users promptly if any issues occur.

Data Retention and Deletion

We retain your personal information only as long as necessary to provide our services and fulfill the purposes outlined in this privacy policy. Account information is typically retained for the duration of your relationship with phoravexiuma, plus a reasonable period afterward to address any issues or comply with legal requirements.

When you request deletion of your account, we will remove your personal information from our active systems within 60 days. Some information may be retained in backup systems for up to 12 months for security and legal compliance purposes, after which it is permanently deleted.

• Active account data retained during service relationship
• Deleted account information removed within 60 days
• Backup data permanently deleted after 12 months
• Transaction records kept for 7 years per Australian tax requirements
• Communication logs retained for 2 years for quality assurance

International Data Transfers

phoravexiuma operates primarily within Australia, but some of our service providers may process data in other countries. When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your privacy rights. We only work with providers in countries that have adequate privacy protections or implement additional contractual safeguards.

Any international transfers comply with Australian Privacy Principles and applicable international privacy frameworks. We maintain detailed records of all data transfers and can provide information about specific transfers upon request.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and provide personalized content. Essential cookies are necessary for basic website functionality, while optional cookies help us analyze usage patterns and improve our services. You can control cookie preferences through your browser settings.

We use analytics cookies to understand how visitors interact with our website, which helps us improve navigation and content. Marketing cookies may be used to show you relevant advertisements on other websites, but you can opt out of these through your cookie preferences or browser settings.

Children's Privacy

phoravexiuma's services are designed for adults aged 18 and over. We do not knowingly collect personal information from children under 18 years of age. If we become aware that we have collected information from a child under 18, we will take immediate steps to delete that information from our systems.

Parents or guardians who believe their child has provided personal information to phoravexiuma should contact us immediately so we can address the situation and remove any collected information.

Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices, services, or legal requirements. When we make significant changes, we will notify you through email or by posting a prominent notice on our website. We encourage you to review this policy regularly to stay informed about how we protect your information.

Minor updates that don't materially affect your rights may be made without individual notification, but we will always update the effective date at the bottom of this policy. Continued use of our services after policy changes constitutes acceptance of the updated terms.